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Shipping, Refunds and Cancellation Policy
Shipping Policy
This policy applies only to physical products.
Processing Time
- Orders are processed within 1-3 business days after the order is placed. This excludes weekends and public holidays.
Shipping Methods and Delivery Times
- Domestic Shipping (within India): Orders are shipped via standard courier services and typically arrive within 5-7 business days.
Shipping Charges
- Domestic Shipping: Free shipping on orders over a certain value (e.g., ₹500). A flat rate applies for orders below this value.
Tracking Your Order
- Once the order is shipped, a tracking number will be provided via email. Customers can use this number to track their package on the courier’s website.
Lost or Damaged Packages
- In case of a lost or damaged package, please contact us within 7 days of the expected delivery date. We will work with the courier service to resolve the issue.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy.
Contact Information
- For any shipping-related inquiries, please contact us at [email protected].
This policy should be tailored to fit the specific operations and capabilities of PMFIAS.com, and legal advice might be necessary to ensure all terms are compliant with applicable laws and regulations.
Refunds and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
Please read the summary and description of each product before buying it, it provides all the details about the services or the product you purchase.
Our Policy for the cancellation and refund will be as follows:
Refunds Policy
- Due to the digital downloadable nature of the products that we offer, we do not offer any refunds once the download links are delivered to you.
- In case you are not able to download the files, you can contact us at store.pmfias.com. We will resolve the issue within 48 hours or make a complete refund.
- We do issue a refund in case of duplicate payment or if we fail to meet our obligation to deliver the download links.
Cancellation Policy
- Due to the digital downloadable nature of the products that we offer, the products once purchased cannot be cancelled unless there is a valid argument put forward by the customer regarding service quality or other matter of concern.